FREQUENTLY ASKED QUESTIONS
Vinyl Application instructions
This is a layered vinyl decal that is hand assembled. It is permanent adhesive with outdoor durability. Great for INDOOR or OUTDOOR. 6 years+ outdoor life and 10+ years inside.
Decals are made from high quality 2.5 mil outdoor, all-weather resistant vinyl. Easily applied to any smooth surface. Vinyl decals DO NOT adhere to soft porous surfaces. Please remember that decals are removable but not reusable.
Your decal should be applied as soon as possible to prevent application issues. If you are applying your decal to a car, it should be applied only to surfaces with temperatures between 50 to 90 degrees Fahrenheit and should be allowed to cure for 24 hours before getting wet. Your decal comes with transfer tape applied to help you easily install it.
Supplies needed: Decal, Isopropyl (rubbing)alcohol, Cotton balls, vinyl applicator/old credit card.
Clean the surface where you will apply the decal with rubbing alcohol and a cotton ball. Allow it to dry.
Beginning in a corner, peel the backing paper off of the transfer tape.
Place one side of the transfer tape onto the surface, and press it down with the vinyl applicator.
Continue applying the decal in a rolling motion using the vinyl applicator to press it down as you go.
Once the decal is placed, use the vinyl applicator and rub it firmly from the center point to the edges in all directions to remove air bubbles.
Beginning in a corner, slowly peel away the transfer tape at a 45-degree angle to reveal the vinyl.
Use the rubbing alcohol to give the vinyl a wipe down.
Artsy Lion is here to help you with any questions you may have. If you don't see the answer you are looking for, please send me an email at firstname.lastname@example.org.
Thanks for the opportunity! Have a great day!
WHAT ARE THE PAYMENT OPTIONS?
Decals ship standard USPS First Class Mail (regular stamped envelope), no tracking provided.
**Any orders over $30 (not including tax) will receive tracking with the shipment via USPS First Class mail.
Want to track your order because your order isn't above $30? There is an option to pay for tracking by purchasing economy shipping! It will ship via USPS First Class mail with tracking for an additional $3.50.
Want your order faster? Use the Priority Mail for overnight shipping or Priority 1-4 days, prices are found during checkout.
We are available via email at:
We will respond as soon as we can to any of your questions or concerns.
We are located outside of Austin, Texas!
WHAT IS YOUR RETURN POLICY?
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.